We did not become a hybrid battery replacement company by accident. Not too long ago, my 2005 Toyota Prius experienced a hybrid battery failure. My local mechanic confirmed that the battery was not working properly. His only advice was to go to the Toyota Dealer for repairs.
The dealer offered to replace the battery with a new one for $3,800 and would provide a 1 year or 25,000 mile warranty.
I was not thrilled with this as the only option for an eleven year old car and started doing my own research on how to repair the hybrid battery. That led to the repair of my battery and the birth of a new business!